"Pleasent for an overnight stay."

See stars.

"We did not feel welcome at all."

We were in Port Elizabeth for business, we are from Johannesburg. My husband was on site daily, and I did admin for him but from our places of residence. Our first two nights we stayed at another wonderful place that was very hospitable and the management went out of their way for us. Unfortunately, we could not stay with them for a third night because they were fully booked. My husband had to be on site again on Sunday morning and I had to check out at the place at 10 o'clock, I looked for our other accommodation through the website and looked at quite a few places. I had another first choice but couldn't confirm my place right away so I looked at La Mer. Number 1, the room I chose was not the room we were sitting in, it was basically in their backyard. I was about 40 minutes into La Mer when my first choice spot confirmed they had a spot available for us. I asked if we could possibly move, although they understood my situation, the owner of La Mer was very unhelpful and said we would have to pay 100% cancellation (note) for 40 min check in. After I was very unhappy, and after I suggested that we would pay an admin fee because we wanted to move she refused, and then fakely "upgraded" us to a better unit (mind you) to the unit which I originally chose, and paid for. Please keep in mind, that after I chose La Mer, I had 1 hour to make payment otherwise I would miss the booking. So, there I had no choice. Long story short, I would not recommend La Mer in any way, their service is not hospitable at all, and they are not willing to listen at all, it was my worst experience there. I started calling around on Sunday night for other places to sleep, and the rules at most guest houses are that check-in is only after 2 and check-out by 10, I told my story to a wonderful hotel and they let us check in at 7 on Monday morning and we welcomed with a hot cup of coffee. Now that's what I call service! Also at half the price less. La Mer has no but no hospitality skills!

"Hospitable, went out of their way to serve our breakfast earlier."

Hospitable, would recommend.

"Very nice."

Staff are very friendly and helpful. Owners just so friendly and helpful. Very clean, the food served is of very good quality. Will visit again anytime.

"We had such a lovely stay."

Such great hospitality, the food was very nice.

"Good service and very friendly."

Recommended for overnight stays at home.